The good news first: YES, there is! And thanks to the easy exchange of individual modules, you can continue rolling quickly on the Modular Pumptrack!
To the extent permitted by law and unless a shorter period is required by law, the guarantee is limited to the following maximum period, provided that: maintenance is adhered to
- 5 years: for the functional reliability of all galvanized and uncoated metal parts, as well as solid plastic parts and wooden parts that are regularly impregnated, depending on the local weather conditions.
- 2 years: on coated plywood panels, surface-treated wood, galvanizing, sealants and paint coatings, from the date of transfer of risk or ownership of the product to the customer.
Repaired or replaced products are covered for the remainder of the original warranty period, to the extent permitted by law.
PARKITECT® provides a voluntary manufacturer's guarantee for the PARKITECT® Modular Pumptrack (Product), limited to the first purchaser (Customer). This warranty covers defects in materials and workmanship on products manufactured by PARKITECT AG or an authorized PARKITECT® Sold to the reseller and assembled in accordance with the assembly instructions and maintained in accordance with the instructions in the user manual.
This guarantee gives certain rights, which may be supplemented by local regulations.
- Damage caused by: vandalism, misuse, intense exposure, unforeseen environmental conditions, accident, neglect, improper handling, improper transportation, abuse, acts of God, etc. are not covered.
- Any defects related to: improper assembly, improper installation, failure to comply with recommended maintenance and care, carried out improperly or incorrectly. Maintenance and repairs by unauthorized third parties.
- Use in connection with third-party products (aftermarket products) and changes to the product itself are not covered.
- Defects caused by normal "wear and tear" and weather influences such as: worn pavement, chips and scratches on the pavement, discoloration of surfaces and other cosmetic problems, cosmetic wood deformation, chips and resin leaks, etc. are not covered.
- Defects more than 60 days after the initial discovery of the defect or 60 days after the possible first discovery that should have been discovered during a periodic inspection are not covered.
- Any defects in used products such as EX demonstration products, used products, EX rental products, even if purchased directly from the manufacturer, are not covered.
The first point of contact for a warranty claim is the person who sold the product, from whom a warranty claim form and instructions on how to proceed were received
After receiving a complete application, PARKITECT analyzes® the defects complained about. Any product found to be defective will be refunded, replaced or repaired free of charge at PARKITECT's discretion®.
If a product is replaced, the defective product becomes the property of PARKITECT® about and must at the request of PARKITECT® be returned.
